As a Social Media Moderator at Lynkrs, you will manage and oversee client social media accounts, engaging with audiences, moderating comments, and ensuring a positive online presence. This role is essential for maintaining brand integrity and fostering strong relationships with online communities.
Key Responsibilities:
- Monitor and moderate social media platforms, responding to comments, messages, and posts.
- Engage with the audience in a timely, professional, and friendly manner.
- Address customer inquiries and resolve issues in alignment with brand values.
- Collaborate with the content team to ensure the tone of voice is consistent across platforms.
- Monitor brand sentiment and track user engagement metrics.
Job Requirements:
- 2+ years of experience managing and moderating social media platforms.
- Excellent communication and interpersonal skills.
- Ability to stay calm under pressure and handle conflicts professionally.
- Knowledge of social media platforms, trends, and engagement strategies.
- Familiarity with social media management tools is a plus. Social Media Moderator Familiarity with social media management tools is a plus. As a Social Media Moderator, you will be responsible for ensuring a professional tone and maintaining high-quality engagement on various social media platforms. Your expertise in handling online communities and addressing customer queries will be essential in effectively managing and moderating our social media channels.